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How does GamerOutage.com detect outages?

Players submit real-time reports when they experience connection issues. When report volume exceeds a threshold in a 15-minute window, the status automatically updates to Degraded or Outage.

How do I fix game connection issues?

Start by checking GamerOutage.com to confirm whether the issue is widespread. If it is, the problem is server-side and you need to wait. If reports are low, try restarting your router, switching to a wired ethernet connection, and checking for game updates.

Home›Clash of Clans›Fix: Can't Connect

Troubleshooting Guide

How to Fix Clash of Clans
Connection Issues

If Clash of Clanswon't connect or keeps timing out, follow these steps in order. First, check the live status page to confirm whether it's a server-side outage or a local issue.

General Guidance Only

These steps are provided for informational purposes only and may not reflect the latest game updates. Port numbers, menu paths, and settings can vary by platform and version. GamerOutage.com is not responsible for any outcomes resulting from following this guide. When in doubt, refer to the publisher's official support site.

Step-by-Step Fix

Check for Supercell maintenance

Follow @ClashofClans on Twitter/X for maintenance announcements. Supercell also posts in-game notices before scheduled maintenance. Major updates take servers offline for 2-4 hours.

Check your internet connection

Clash of Clans requires a stable mobile data or Wi-Fi connection. Toggle airplane mode on and off to reset your connection, or switch between Wi-Fi and cellular to test which works better.

Force-close and restart the app

Swipe Clash of Clans out of your app switcher to force-close it. Wait 30 seconds and relaunch. Most "Connection Lost" errors resolve with a fresh app launch.

Clear the app cache

On Android: Settings → Apps → Clash of Clans → Storage → Clear Cache. On iOS, there's no direct cache clear — instead, offload the app (Settings → General → iPhone Storage → Clash of Clans → Offload App) and reinstall.

Disable VPN

Supercell blocks VPN traffic. If you're connected to a VPN, disable it and try again. VPNs are the most common cause of Clash of Clans connection errors for players who don't realize they have one active.

Update Clash of Clans

After a major update, outdated clients are refused by Supercell's servers. Open the App Store or Google Play and install any pending Clash of Clans update before trying to connect.

Is it a server outage?

Check the live report chart — if dozens of players are submitting, it's on Supercell's end.

Check CoC Status →

Frequently Asked Questions

Is Clash of Clans down right now?

GamerOutage.com tracks real-time player reports for Clash of Clans. Check the live chart for a spike. Follow @ClashofClans on Twitter/X for official outage and maintenance updates from Supercell.

How long is Clash of Clans maintenance?

Supercell's scheduled maintenance for major updates typically lasts 2-4 hours. Emergency maintenance is usually shorter. Supercell posts maintenance notices in-game and on social media before taking servers offline.

Why does Clash of Clans say "Connection Lost"?

"Connection Lost" means your device can't reach Supercell's servers. This is caused by maintenance, your internet connection dropping, a VPN blocking the connection, or Supercell's servers being overloaded. Toggle airplane mode, disable VPN, and check @ClashofClans.

Will I lose my village if Clash of Clans crashes during an attack?

Your village is stored server-side and is safe during crashes. If you crash mid-attack, the attack typically ends with whatever troops survived. Your defensive village and resources are unaffected by connection issues on your end.

Why am I getting kicked from Clan War League matches?

Being kicked from CWL matches is usually caused by connection drops during the match. Your attacks are forfeited if you can't reconnect before the attack timer expires. This is a connectivity issue, not a server bug — improve your connection stability before CWL attacks.

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How to Fix Clash of ClansConnection Issues