Destiny 2 · Troubleshooting Guide · Crashes & Freezes
How to Fix Destiny 2
Crashing
If Destiny 2 keeps crashing or freezing, follow these steps in order. Crashes are almost always local — GPU drivers, corrupted files, or conflicting software — rather than server-side issues.
These steps are provided for informational purposes only and may not reflect the latest game updates. Port numbers, menu paths, and settings can vary by platform and version. GamerOutage.com is not responsible for any outcomes resulting from following this guide. When in doubt, refer to the publisher's official support site.
Step-by-Step Fix
Frequently Asked Questions
Why does Destiny 2 keep crashing on PC?
Destiny 2 crashes on PC are typically caused by outdated GPU drivers, Steam overlay conflicts, third-party overlays (MSI Afterburner, RivaTuner), or corrupted game files. Update drivers, disable all overlays, and verify game files in Steam.
What does the Destiny 2 Marionberry error code mean?
Marionberry indicates your connection to Bungie's servers was interrupted in a way that suggests a client-side issue. Update GPU drivers, disable overlays, and verify game files. If it persists, contact Bungie support.
Destiny 2 crashes during cutscenes on console — why?
Cutscene crashes on console are usually caused by corrupted installation data. Delete Destiny 2's saved application data from console storage (not the game itself), then relaunch. If that doesn't help, uninstall and reinstall Destiny 2.