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Fall Guys · Troubleshooting Guide · Can't Log In

How to Fix Fall Guys
Login Issues

If you can't log into Fall Guys or keep getting kicked back to the login screen, follow these steps. First check whether Mediatonic / Epic Games's servers are down — server outages are the most common cause of login failures.

General Guidance Only

These steps are provided for informational purposes only and may not reflect the latest game updates. Port numbers, menu paths, and settings can vary by platform and version. GamerOutage.com is not responsible for any outcomes resulting from following this guide. When in doubt, refer to the publisher's official support site.

Step-by-Step Fix

1
Restart the Epic Games Launcher fully
Right-click the Epic Games icon in your system tray and click Quit. Reopen the launcher and log in fresh — this clears stale authentication tokens.
2
Check Epic account status
Visit status.epicgames.com. Fall Guys uses Epic's authentication, so Epic account service outages directly block Fall Guys login.
3
Sign out and back into your Epic account
In the Epic Launcher top-left, click your username and choose Sign Out. Then sign back in. This refreshes your auth token and fixes most persistent login loops.
4
Check if Fall Guys update is pending
An available update blocks you from playing until it's installed. The Epic Launcher queues updates automatically but may pause if storage is low. Ensure the update has downloaded and installed fully.
5
Verify game files
Epic Launcher → Fall Guys → three dots → Manage → Verify. Corrupted or incomplete game files after a patch can block startup and cause login failures.
6
Reinstall Epic Launcher as last resort
If Epic Launcher itself is corrupted, uninstall it, download the fresh installer from epicgames.com, and reinstall. Your game files remain intact when you reinstall just the launcher.
Is it server-side?
Check real-time player reports — if reports are spiking, it's on Mediatonic / Epic Games's end, not yours.
Check Fall Guys Status →

Frequently Asked Questions

Why can't I log into Fall Guys?

Fall Guys login failures are almost always Epic account or Epic server issues. Check status.epicgames.com for any Epic Login service disruptions. Restarting the Epic Launcher and re-authenticating your Epic account fixes most persistent cases.

Fall Guys keeps kicking me back to the main menu — why?

Being kicked to the menu mid-game is usually a server session timeout or an Epic account connectivity drop. Switch to ethernet, ensure Epic Launcher is fully updated, and check our live chart to confirm if it's a widespread server issue.

Fall Guys shows "Failed to connect" on Switch or PS5 — what do I do?

On consoles, Fall Guys requires active Nintendo Online (Switch) or PlayStation Network (PS5). Check status.playstation.com or nintendo.com/switch/online-service for console service status before troubleshooting the game itself.

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