Is my game down right now?

GamerOutage.com provides real-time crowd-sourced outage reports for popular online games including Fortnite, Warzone, Minecraft, Valorant, Apex Legends, and more. Select your game from the list to see its current server status.

How does GamerOutage.com detect outages?

Players submit real-time reports when they experience connection issues. When report volume exceeds a threshold in a 15-minute window, the status automatically updates to Degraded or Outage.

How do I fix game connection issues?

Start by checking GamerOutage.com to confirm whether the issue is widespread. If it is, the problem is server-side and you need to wait. If reports are low, try restarting your router, switching to a wired ethernet connection, and checking for game updates.

Home›Fortnite›Fix: Login Issues

Fortnite · Troubleshooting Guide · Can't Log In

How to Fix Fortnite
Login Issues

If you can't log into Fortnite or keep getting kicked back to the login screen, follow these steps. First check whether Epic Games's servers are down — server outages are the most common cause of login failures.

General Guidance Only

These steps are provided for informational purposes only and may not reflect the latest game updates. Port numbers, menu paths, and settings can vary by platform and version. GamerOutage.com is not responsible for any outcomes resulting from following this guide. When in doubt, refer to the publisher's official support site.

Step-by-Step Fix

Check Epic Games authentication status

Visit status.epicgames.com and look for "Authentication" in the service list. If it's degraded or down, all logins are broken server-side and you'll need to wait for Epic to fix it.

Sign out and back into the Epic Launcher

Click your account name in the top-right of the Epic Games Launcher → Sign Out. Wait 30 seconds, then sign back in. This refreshes your auth token.

Clear the Epic Launcher cache

Close the launcher fully (check system tray). Then navigate to %localappdata%\EpicGamesLauncher\Saved\ and delete the webcache folder. Relaunch and try logging in again.

Test your Epic account via browser

Go to epicgames.com in your browser and try logging in. If you can't log in there either, the problem is with your Epic account itself — use the password reset link or contact Epic support.

Disable two-factor authentication temporarily

If you're stuck in a 2FA login loop, go to epicgames.com → Account Settings → Password & Security and temporarily disable 2FA. Re-enable it after successfully logging in.

Reinstall the Epic Games Launcher

As a last resort, uninstall via Windows Settings → Apps → Epic Games Launcher. Download a fresh installer from epicgames.com and reinstall. Your Fortnite install and account data are preserved.

Is it server-side?

Check real-time player reports — if reports are spiking, it's on Epic Games's end, not yours.

Check Fortnite Status →

Frequently Asked Questions

Why can't I log into Fortnite?

Most login failures are caused by Epic's authentication servers being down, a stale session token in the launcher, or a corrupted launcher cache. Check status.epicgames.com, sign out and back in, and clear the webcache folder.

Fortnite keeps saying my credentials are wrong but I know they're correct?

This usually means your launcher session is corrupted rather than the password actually being wrong. Clear the Epic Launcher cache at %localappdata%\EpicGamesLauncher\Saved\webcache, sign out, and sign back in.

My Fortnite account was hacked — what do I do?

Go immediately to epicgames.com → Account → Password & Security. Change your password, enable two-factor authentication, and click "Sign Out of All Devices". Contact Epic support if you've been locked out entirely.

More Fortnite Fix Guides

Fortnite Lag Fix →Fortnite Crash Fix →Fortnite Can't Connect →

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How to Fix Fortnite Login Issues