GamerOutage.com
Home›Call of Duty: Warzone›Fix: Login Issues

Call of Duty: Warzone · Troubleshooting Guide · Can't Log In

How to Fix Call of Duty: Warzone
Login Issues

If you can't log into Call of Duty: Warzone or keep getting kicked back to the login screen, follow these steps. First check whether Activision's servers are down — server outages are the most common cause of login failures.

General Guidance Only

These steps are provided for informational purposes only and may not reflect the latest game updates. Port numbers, menu paths, and settings can vary by platform and version. GamerOutage.com is not responsible for any outcomes resulting from following this guide. When in doubt, refer to the publisher's official support site.

Step-by-Step Fix

1
Check Battle.net server status
Visit us.support.blizzard.com or @BlizzardCS on Twitter. Warzone uses Battle.net authentication on PC, so auth outages affect all logins.
2
Restart the Battle.net client
Right-click the Battle.net icon in the system tray → Exit. Wait 30 seconds, then relaunch. This clears stale auth sessions that prevent logging in.
3
Clear Battle.net cache
Close Battle.net fully. Delete the "Cache" folder inside %programdata%\Battle.net\Agent\ on PC. Relaunch and attempt to log in again.
4
Check your Activision account link
Visit my.callofduty.com and ensure your console account or Battle.net account is correctly linked to your Activision account. Broken links cause login failures.
5
Disable VPN and proxy
Activision blocks VPN IP ranges. If you're using a VPN, disable it before launching Warzone. Proxy settings in Windows can also interfere with authentication.
6
Unlink and relink your platform account
At my.callofduty.com → Linked Accounts, unlink then re-link your PSN, Xbox, or Battle.net account. This resolves authentication token mismatches.
Is it server-side?
Check real-time player reports — if reports are spiking, it's on Activision's end, not yours.
Check Warzone Status →

Frequently Asked Questions

Why can't I log into Warzone?

Warzone login failures are usually Battle.net authentication being down, a broken Activision account link, or a VPN blocking the connection. Check us.support.blizzard.com for server status, disable any VPN, and verify your account links at my.callofduty.com.

Warzone says "profile error" — what does that mean?

A profile error usually means Activision's servers couldn't retrieve your player data. Wait a few minutes and try again — it's almost always server-side. If it persists over hours, contact Activision support.

Why was I banned from Warzone?

Warzone uses the Ricochet anti-cheat system. False positives can occur but are rare. If you believe your ban is incorrect, submit an appeal at support.activision.com. Do not attempt to create a new account as that will result in a hardware ban.

More Call of Duty: Warzone Fix Guides

Warzone Lag Fix →Warzone Crash Fix →Warzone Can't Connect →
Still having issues? Upgrade your setup.
A gaming router reduces ping, lag, and disconnects significantly.
Shop Gaming Routers →