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World of Warcraft · Troubleshooting Guide · Can't Log In

How to Fix World of Warcraft
Login Issues

If you can't log into World of Warcraft or keep getting kicked back to the login screen, follow these steps. First check whether Blizzard Entertainment's servers are down — server outages are the most common cause of login failures.

General Guidance Only

These steps are provided for informational purposes only and may not reflect the latest game updates. Port numbers, menu paths, and settings can vary by platform and version. GamerOutage.com is not responsible for any outcomes resulting from following this guide. When in doubt, refer to the publisher's official support site.

Step-by-Step Fix

1
Check Blizzard server status
Visit us.battle.net/support/en/article/42435. If Battle.net authentication is listed as having issues, your login will fail regardless of what you do locally. Wait for Blizzard to restore service.
2
Verify your Battle.net subscription
Visit account.battle.net and confirm your WoW subscription is active. WoW requires an active subscription (or active game time) to log in. An expired credit card or failed payment will lock you out of the game.
3
Log out and back into Battle.net
In the Battle.net app: click your account name → Log Out. Wait 60 seconds and log back in. This refreshes your auth token and resolves most persistent login failures.
4
Disable Battle.net authenticator temporarily
If you're locked out due to authenticator issues, visit account.battle.net on a browser and use the account recovery option. Never remove the authenticator permanently — it protects your WoW items and gold.
5
Check for maintenance
US servers go down every Tuesday at 7 AM Pacific for weekly maintenance. EU servers go down Wednesdays. Check @BlizzardCS on Twitter/X for current maintenance status and estimated completion times.
6
Reset Battle.net password
If you suspect account compromise, immediately go to account.battle.net and reset your password. Change your authenticator and enable login notifications. WoW accounts are high-value targets for phishing attacks.
Is it server-side?
Check real-time player reports — if reports are spiking, it's on Blizzard Entertainment's end, not yours.
Check WoW Status →

Frequently Asked Questions

Why can't I log into World of Warcraft?

WoW login failures come from: active maintenance (check @BlizzardCS), expired subscription (check account.battle.net), Battle.net authentication being down (check status page), or an authenticator issue. Work through each in that order.

WoW says "Realm Unavailable" — is the server down?

Realm Unavailable means your specific server is offline, not that WoW as a whole is down. Check worldofwarcraft.com/en-us/game/status for your realm's status. You can log into other realms while yours is down.

Why was I disconnected from WoW and can't reconnect?

Mid-session disconnects with subsequent login failures usually indicate a realm crash or a brief network interruption that ended your session token. Wait 2-3 minutes for the realm to come back up, then try again. If it persists, check Blizzard's status page.

More World of Warcraft Fix Guides

WoW Lag Fix →WoW Crash Fix →WoW Can't Connect →
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