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Home›Apex Legends›Fix: Crashing

Apex Legends · Troubleshooting Guide · Crashes & Freezes

How to Fix Apex Legends
Crashing

If Apex Legends keeps crashing or freezing, follow these steps in order. Crashes are almost always local — GPU drivers, corrupted files, or conflicting software — rather than server-side issues.

General Guidance Only

These steps are provided for informational purposes only and may not reflect the latest game updates. Port numbers, menu paths, and settings can vary by platform and version. GamerOutage.com is not responsible for any outcomes resulting from following this guide. When in doubt, refer to the publisher's official support site.

Step-by-Step Fix

Update GPU drivers

Apex Legends is particularly sensitive to GPU driver versions. Open NVIDIA GeForce Experience or AMD Adrenalin and install the latest driver via clean install. Restart after installing.

Verify game files through EA App or Steam

EA App: Apex Legends → three-dot menu → Repair. Steam: right-click Apex → Properties → Local Files → Verify integrity. This fixes corrupted files that cause crashes at launch or in-match.

Disable DX12 and set to DX11

In Apex Legends Video settings, if DirectX 12 is enabled, switch to DX11. DX12 causes crashes on some hardware configurations and is not meaningfully better visually.

Disable overlays and anti-cheat conflicts

Disable Discord overlay, EA App overlay, and Xbox Game Bar. These inject into the Apex process and can conflict with the game's anti-cheat system (Easy Anti-Cheat).

Check for overheating

Apex Legends is CPU-intensive. Use HWiNFO64 to monitor temperatures. If CPU temps exceed 95°C or GPU temps exceed 90°C during gameplay, thermal throttling is causing your crashes.

Add a memory allowance via launch options

In Steam: right-click Apex → Properties → Launch Options → add "+malloc=system". This can help on systems with 8 GB RAM or less by changing how Apex allocates memory.

Is it server-side?

Check real-time player reports — if reports are spiking, it's on EA / Respawn Entertainment's end, not yours.

Check Apex Status →

Frequently Asked Questions

Why does Apex Legends keep crashing on PC?

Apex crashes are most commonly caused by outdated GPU drivers, DirectX 12 instability, overheating, or corrupted game files. Update GPU drivers, switch to DX11 in graphics settings, verify game files, and monitor your hardware temperatures.

Apex Legends crashes with Easy Anti-Cheat error — what do I do?

Easy Anti-Cheat (EAC) errors mean the anti-cheat service failed to start. Try repairing EAC: navigate to your Apex installation folder → EasyAntiCheat → run EasyAntiCheat_Setup.exe → click Repair Service.

Apex Legends crashes on PS5 — how do I fix it?

Delete Apex Legends game data (not the full game): PS5 Settings → Storage → Games and Apps → Apex Legends → Delete Save Data. Then relaunch and redownload your settings. If crashes continue, rebuild the PS5 database in Safe Mode.

More Apex Legends Fix Guides

Apex Lag Fix →Apex Login Fix →Apex Can't Connect →

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How to Fix Apex Legends Crashing