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League of Legends · Troubleshooting Guide · Can't Log In

How to Fix League of Legends
Login Issues

If you can't log into League of Legends or keep getting kicked back to the login screen, follow these steps. First check whether Riot Games's servers are down — server outages are the most common cause of login failures.

General Guidance Only

These steps are provided for informational purposes only and may not reflect the latest game updates. Port numbers, menu paths, and settings can vary by platform and version. GamerOutage.com is not responsible for any outcomes resulting from following this guide. When in doubt, refer to the publisher's official support site.

Step-by-Step Fix

1
Check Riot authentication status
Visit status.riotgames.com. Auth outages affect all Riot games simultaneously. If the "Login" service is down, wait for Riot to resolve it.
2
Fully quit and relaunch the Riot Client
Right-click the Riot Client icon in the system tray → Quit. Don't just close the window. Wait 30 seconds and relaunch from your desktop shortcut.
3
Clear Riot Client login data
Navigate to %localappdata%\Riot Games\Riot Client\ and delete the "Data" folder. Relaunch the Riot Client and log in fresh.
4
Disable two-factor authentication temporarily
Visit account.riotgames.com → Security → disable two-step verification if you're stuck in a 2FA loop. Re-enable it after successfully logging in.
5
Check if your account is locked
Too many failed login attempts will temporarily lock your Riot account. Wait 15 minutes and try again, or use the forgot password flow at account.riotgames.com.
6
Reinstall the Riot Client
Uninstall the Riot Client from Windows Settings → Apps. Download a fresh copy from leagueoflegends.com. Your LoL game files and account data are preserved.
Is it server-side?
Check real-time player reports — if reports are spiking, it's on Riot Games's end, not yours.
Check LoL Status →

Frequently Asked Questions

Why can't I log into League of Legends?

LoL login failures are caused by Riot auth being down, a stale client session, or too many failed login attempts locking your account. Check status.riotgames.com, fully quit the Riot Client from the system tray, and relaunch.

League of Legends says "There was an unexpected error with the login session" — how do I fix it?

This error means your session token is invalid. Fully quit the Riot Client from the system tray, delete the Data folder in %localappdata%\Riot Games\Riot Client\, and relaunch.

My League of Legends account was suspended — what do I do?

Suspensions are issued for toxic behavior, scripting, or account sharing. Check your email for a suspension notice. Minor behavioral suspensions expire automatically. Permanent bans can be appealed at support.riotgames.com, but cheating bans are typically not reversed.

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