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Genshin Impact · Troubleshooting Guide · Lag & Latency Issues

How to Fix Genshin Impact
Lag

If Genshin Impact is lagging, stuttering, or rubber-banding, follow these steps in order. First confirm the lag isn't server-side by checking the live status page — if dozens of players are reporting issues, HoYoverse's servers are the cause.

General Guidance Only

These steps are provided for informational purposes only and may not reflect the latest game updates. Port numbers, menu paths, and settings can vary by platform and version. GamerOutage.com is not responsible for any outcomes resulting from following this guide. When in doubt, refer to the publisher's official support site.

Step-by-Step Fix

1
Verify your server region
In Genshin Impact, confirm you're on the server closest to your physical location — America, Europe, Asia, or HMC/SEA. Playing on a distant server is the most common cause of high ping in Genshin.
2
Switch to ethernet on PC
Genshin Impact's real-time co-op and combat use frequent small packets. Switch from Wi-Fi to a wired ethernet connection to reduce packet loss and jitter, especially during Spiral Abyss and co-op dungeons.
3
Lower graphics settings
High graphics settings increase the amount of data the client sends per frame. In Genshin Settings → Graphics, lower render resolution and disable anti-aliasing to reduce lag in graphically intensive areas.
4
Disable VPN
HoYoverse blocks VPN-originating connections to its game servers. Beyond the block, Genshin streams large compressed texture packs as you explore open-world areas — VPN encryption overhead slows these transfers and causes the lag spikes you see when entering new regions. Disable your VPN entirely, not just pause it, before launching Genshin.
5
Change DNS to Cloudflare
Set your DNS to 1.1.1.1 (primary) and 1.0.0.1 (secondary) in your network adapter settings. With Genshin's open-world design constantly streaming new area data, faster DNS resolution to HoYoverse's CDN reduces the micro-stutters you get when entering new zones.
6
On mobile: connect to 5GHz Wi-Fi
Switch from your router's 2.4GHz band to the 5GHz band when playing Genshin on iPhone or Android. The 5GHz band has significantly less interference from neighboring networks, which reduces desync during co-op dungeons and prevents the connection drops that occur during Spiral Abyss runs on mobile.
Is it server-side?
Check real-time player reports — if reports are spiking, it's on HoYoverse's end, not yours.
Check Genshin Status →

Frequently Asked Questions

Why is Genshin Impact laggy in co-op?

Co-op lag in Genshin is caused by the combined latency between all players' connections and the server. Ensure you're on the correct server region, connected to Wi-Fi or ethernet, and not using a VPN. If your ping is fine solo but bad in co-op, the host's connection may be the bottleneck.

How do I check my ping in Genshin Impact?

Your current ping is shown in the top-right corner of the screen. Tap or click the network icon to toggle the display. Under 100ms is good; over 200ms will cause noticeable desync in combat and co-op.

Why does Genshin lag more on patch day?

On version update days, all of Genshin's 50M+ active players log in within hours of maintenance ending, overloading HoYoverse's servers. This server-side lag resolves over 1-3 hours as traffic spreads out. There's no local fix — just wait.

More Genshin Impact Fix Guides

Genshin Login Fix →Genshin Crash Fix →Genshin Can't Connect →
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