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Home›Genshin Impact Server Status

Genshin Impact · HoYoverse · Unofficial Tracker

Is Genshin Impact Down
Right Now?

Crowd-sourced outage reports from real Genshin Impact players on PC, PS4, PS5, Mobile. Updated every 60 seconds.

Genshin Impact is HoYoverse's open-world action RPG with over 50 million active players across PC, PlayStation 4, PlayStation 5, and mobile. The game runs on HoYoverse's proprietary engine and follows a 6-week version update cycle with 5-hour maintenance windows, during which players receive Primogem compensation. HoYoverse operates four separate server regions — America, Europe, Asia, and HMC/SEA — and accounts are permanently tied to the server chosen at first login, which is the most common source of "account not found" errors.

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Report Volume

Last 3 hours · 5-min intervals · spikes indicate active outages

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How to Fix Genshin Impact Connection Issues

Try these steps while waiting for servers to recover. Start at step 1 and work down.

Check for scheduled maintenance

HoYoverse schedules maintenance every 6 weeks on version update days. Check genshin.hoyoverse.com/en/news for the latest maintenance notice. Maintenance typically runs 5 hours and starts at 6 AM server time.

Follow HoYoverse official channels

Follow @GenshinImpact on Twitter/X for real-time maintenance and server announcements. HoYoverse posts maintenance notices 24 hours in advance and provides Primogem compensation for downtime.

Restart the game completely

Close Genshin Impact fully — on PC, check the system tray for lingering processes. On mobile, swipe it out of the app switcher. Relaunch the game for a fresh connection to HoYoverse's servers.

Check for game updates

An outdated Genshin client will be rejected by HoYoverse servers after a version update. Check for updates in the HoYoverse launcher on PC, or in the App Store/Google Play on mobile, and install any pending update.

Flush DNS and change to Cloudflare

Open Command Prompt as admin and run "ipconfig /flushdns". Then set your DNS to 1.1.1.1 in your network adapter settings. This helps with routing issues to HoYoverse's servers, particularly outside of China and East Asia.

Disable VPN

HoYoverse actively blocks VPN IP addresses. Disable any VPN before launching Genshin Impact. VPNs also add latency and can prevent the game client from reaching the authentication servers.

Upgrade your connection

A gaming router cuts lag and drops significantly.

Shop Gaming Routers →

Step-by-step fix guides

Detailed troubleshooting for common Genshin Impact problems.

Genshin Can't Connect →Genshin Lag Fix →Genshin Login Issues →Genshin Crashing →

Frequently Asked Questions

Is Genshin Impact down right now?

GamerOutage.com tracks real-time player reports for Genshin Impact. Check the live chart for spikes. Also check genshin.hoyoverse.com/en/news for official maintenance notices.

How long is Genshin Impact maintenance?

Version update maintenance typically lasts 5 hours. HoYoverse compensates players with 300 Primogems for standard maintenance and additional Primos for any extra downtime beyond the scheduled window.

Why does Genshin Impact say "Network Error" or error code -9908?

Error -9908 and generic network errors mean the client can't reach HoYoverse's servers. Check genshin.hoyoverse.com for maintenance notices. If no maintenance is scheduled, try flushing your DNS, disabling any VPN, and switching from cellular to Wi-Fi or vice versa.

Why is Genshin Impact stuck on the loading screen?

Loading screen hangs after maintenance ends are caused by millions of players logging in at once. Wait 15-30 minutes after maintenance ends and try again. If it happens outside maintenance, clear your game cache or reinstall.

Does Genshin Impact have different servers for different regions?

Yes. Genshin has separate servers for America, Europe, Asia, and HoYoverse Special Server (TW/HK/MO). Your account is permanently tied to the server you chose when you first played. Playing on the wrong server means your characters are inaccessible.

About This Page

This is an unofficial, independent crowd-sourced server status tracker for Genshin Impact. We are not affiliated with, endorsed by, or connected to HoYoverse in any way.

When Genshin Impact servers go down, players search for answers. Our platform collects real-time issue reports from the community so you can see instantly whether others are experiencing the same problems.

For official server status, visit HoYoverse's official status page.

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Is Genshin Impact DownRight Now?